Privacy Policy

Privacy Policy - the basics

Effective Date: 12/30/2024

Big Chev & Co ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services. By using our site, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and payment information.
Design Submissions: Images, graphics, logos, or other files uploaded for customization.
Non-Personal Information: IP address, browser type, operating system, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your orders or inquiries.
Provide personalized services and improve your experience on our website.
Send promotional offers, if you have opted in.
Comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service Providers: Payment processors, shipping partners, and other vendors necessary for order fulfillment.
Legal Authorities: If required by law or to protect our rights and property.

4. Cookies and Tracking Technologies

We use cookies to improve your experience on our website by:

Saving your preferences for future visits.
Analyzing site traffic and user behavior.

You can disable cookies through your browser settings, but some site features may not function properly.

5. Protecting Your Information

We implement industry-standard security measures to protect your information, including encryption, secure payment gateways, and access controls. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Accessing, correcting, or deleting your personal data.
Opting out of promotional communications.
Requesting a copy of your personal data.

To exercise these rights, contact us at info@bigchev.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: info@bigchev.com